Legal complaints
A legal demand can cost an online shop around €1,300.
Figures cited in a German parliamentary document put the average cost of a legal demand against an online shop at around €1,300. A missing or incorrect legal notice can also lead to costs. Breaching a signed undertaking to stop an infringement may trigger further penalties.
Why this happens: Missing legal information, incomplete cancellation instructions or cookies set without the required consent can lead to complaints. Requirements depend on the service and the countries where it operates.
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